About our support services
appiChar has one of the best service desks in the business. So we offer you a couple of options to make the most of the service – if you really, really need it!
The supporter360 licence comes with a 24 hour response time for bug reports and you are also able to use our online and community help 24 hours a day.
For those times where you need someone to assist you personally with how to make best use of supporter360 we offer our TimeBank service which gives you direct access to experienced consultants.
For a complete overview of our support and how it works check out our support detail page.